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Frequently Asked Questions

Find your answer at our most frequently asked questions. Is your question not listed? Please fill out the contact form above.

No, we don’t have a physical store. It is possible by arrangement to pick up products in Kalmthout. However, please contact us first for this.

Shipping costs for shipping in the Netherlands and Belgium are free above Euro 75.

Within 48 hours ship your order. However, keep in mind that sometimes it can take 1-2 days longer due to carrier delays or if we have to process an unusually large number of orders.

That’s annoying. Please contact us at info@byimee.nl so we can see where the fault lies.

If you want to cancel your purchase please contact us directly. However, we cannot guarantee to cancel your order before your order ships.

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