Ordering & Payment
If you entered the wrong information (think address, phone and email address, etc.), please contact our customer service as soon as possible so we can change it in time before your package is shipped.
Unfortunately, we cannot make changes to an already existing order, but if you contact us immediately, we will try to cancel the order before it has left the warehouse. Once the order is canceled, you can place a new order with the correct products. This prevents duplicate orders.
That’s annoying. Please contact us at info@byimee.nl so we can see where the problem lies.
If you want to cancel your purchase please contact us directly. However, we cannot guarantee to cancel your order before your order ships.
You can pay via iDeal, credit card and Bancontact, SEPA and Belfius.