Frequently Asked Questions
Find your answer at our most frequently asked questions. Is your question not listed? Contact
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No, we don’t have a physical store. However, it is possible to pick up products by arrangement. Please contact us for this first.
Shipping costs for shipping in the Netherlands and Belgium are free above Euro 50. Shipping costs are determined at checkout and are visible before payment.
Within 48 hours ship your order on weekdays. However, keep in mind that sometimes it can take 1-2 days longer due to carrier delays or if we have to process an unusually large number of orders.
That’s annoying. Please contact us at info@byimee.nl so we can see where the fault lies.
If you want to cancel your purchase please contact us directly. However, we cannot guarantee to cancel your order before your order ships.
We deliver worldwide.
No, it is not mandatory to create an account. Of course, this is recommended so you can always keep an eye on the status of your order online.